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Privacy & Cookie Policy

Privacy Policy


Luminosity Digital Ltd own and runs the website. Luminosity Digital needs to collect and use certain information about users when you use our online services. Luminosity Digital is committed to protecting user privacy and takes the security of user information very seriously.

Luminosity Digital aims to be clear and transparent about all the information we collect from users and how we will use that information.

This policy will set out the following:

  • The Data Controller

  • What Personal Data we Collect

  • What we use your Personal Data for

  • How long will we hold onto your Personal Data

  • Who will have access to your Personal Data

  • International data transfers

  • Your Rights

  • Requesting Information


The Data Controller

Luminosity Digital are the Data Controller for all personal data which is collected and used by the  www.luminositydigital.agencywebsite. A Data Controller is the legal entity which determines how and why personal data is collected and used.

What Personal Data we Collect

Personal data means any information relating to users which allows Luminosity Digital to identify a user (you), such as user name & address, contact phone numbers and email address.

Most areas of the website can be accessed by you without the need for you to provide any of your personal data.

Luminosity Digital may collect and use the following personal data about users:

  • User IP address

  • Information about users use of this website

Cookies & Site Tracking

This website uses cookies to enable Luminosity Digital to improve its service to users. Cookies are small pixel  files which are downloaded to users (your) computer or mobile device when you visit a website. Users web browser (for example, Googe Chrome, Internet Explorer, etc) then sends these cookies back to the website on each subsequent visit so that they can recognise a user (you) and remember things like your preferences.

Luminosity Digital also uses tracking software to help users monitor users traffic patterns and site usage to help us develop the design and layout of our websites. The tracking software may collect the following technical information about your use of this website:


Functional cookies:

  • IP address

  • The type of device used by you to connect to the website | Example: desktop, mobile, tablet.

  • The operating system of the device used by you to connect to the website | Example: Windows, Android, iOS.

  • Your preferred language used to display the webpage

  • The data and time when you accessed the website

  • The pages you visited on the website

  • The total time you spent on the website

  • Geographic location (country only) of the computer device used by you to connect to the website.

Advertising cookies:

  • Collect information about your visit to our website as per above functional list

  • Content you viewed

  • The links you followed on the site  

  • Browser, device, and your IP address – as per functional list

  • We sometimes share some limited aspects of this data with third parties for advertising purposes. Example: Google AdWords.  We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

What we use your Personal Data for

Any personal data we collect from users on this website will only be used by Luminosity Digital for the following:

  • Analysis of visitor traffic to and usage of our website

  • To gain your feedback on this website

Luminosity Digital will not use the data we collect about users on the website for any other purposes without first contacting a user and seeking their consent. Luminosity Digital may use anonymised data from this website for the purposes of analysing, planning and improving the service. This anonymised data will not include any of personal data.

How long will we hold onto your Personal Data

Luminosity Digital will only retain your personal data for as long as it is necessary to fulfil the purpose it is being processed for. All personal data collected by Luminosity Digital is retained in accordance with Luminosity Digital Record Retention Policy.

When Luminosity Digital Ltd no longer needs user personal data, they securely delete or destroy that user personal data.

Who will have access to your Personal Data

Only Luminosity Digital Ltd, Support Office staff, agents and suppliers who are directly involved with the management of the  www.luminositydigital.agencywebsite shall have access to your users personal data which is collected by this website.  All Luminosity Digital staff which may have access to users personal data shall be bound to Luminosity Digital via confidentiality agreements and are obliged to keep user personal data secure, and to use it only for the purposes specified by Luminosity Digital.

Will user or personal data be transferred outside of the European Economic Area (EEA)

Luminosity Digital uses Google Analytics and Google Search Console to collect information about user data on this website and part of this information includes user IP address which is considered personal data.

Luminosity Digital does not transfer any other user or personal data about you outside the EEA. If Luminosity Digital decides to transfer your personal data outside the EEA they shall ensure the provisions of Chapter V of the General Data Protection Regulation (GDPR) are complied with.

What are Users (your) Rights

Under certain circumstances, by law, you have the right to

  • Right of access – you have the right to request a copy of the information that we hold about you.

  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

  • Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.

  • Right to the restriction of processing – where certain conditions apply to have a right to restrict the processing.

  • Right of portability – where certain conditions apply, you have the right to have the data we hold about you transferred to another organisation.

  • Right to object – you have the right to object to certain types of processing such as direct marketing.

  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

  • Right to review: in the event that LUMINOSITY DIGITAL LTD refuses your request under rights of access, we will provide you with a reason as to why.

  • Withdraw your consent – where you have consented to receive emails or newsletters you may withdraw your consent at any time.

How to manage cookies

You can set your browser not to accept cookies

However, in a few cases, some of our website features may not function as a result.

External Links 

Sur Ryder Ireland website contains links to other websites.

Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

​Changes to our privacy policy

Luminosity Digital keeps its privacy policy under annual review and places any updates on this web page. This privacy policy was last updated in September 2023.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

When submitting a request, Luminosity Digital may need information from you to confirm your identity.

Once your identity has been confirmed, Luminosity Digital will supply you with your information free of charge, however, we may charge a reasonable fee if believe your request is clearly unfounded, excessive or repetitive.

Contact Luminosity Digital Ltd

+353 1 280 8462

Contact Data Protection Authority

Data Protection Supervisory Authority –

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